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Articles on:Billing & Subscription
Information on pricing, payment methods, and subscription management within your account.

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  • Why is my upgraded subscription not showing?
    If you recently upgraded your EssayGrader subscription but the changes are not reflected in your account, try the following troubleshooting steps: 1. Log Out and Log Back In Sometimes, refreshing your session can resolve the issue. Try logging out of your EssayGrader account and then logging back in to see if your upgraded subscription appears. 2. Verify Your Email Address Make sure you are signed in with the correct email address associated with your upgraded subscriptioSome readers
  • Can I purchase a monthly plan instead of yearly?
    We offer a significant discount on yearly plans, since grading is seasonal and there are periods when it may not be required. However, you have the flexibility to purchase a monthly plan at any time. Use the toggle above the plans (shown in the screensbot below) to view monthly pricing options. Toggle between monthly and annual plan optionsFew readers
  • Will my subscription automatically renew?
    All paid subscription plans (Lite, Pro, and Premium) are automatically renewed at the end of the billing cycle, whether that be annual or monthly, and you will see a charge on your account. As your billing cycle nears its end, please ensure that your payment method on file is up to date and has sufficient funds to cover the renewal. If you used a promo code when you subscribed, these generally expire and your renewal charge will reflect the regular price. Please check the promotional teFew readers
  • How do I pause my subscription?
    We get it - there are times where you are not grading and need to take a break from EssayGrader. We've added the pause functionality to help with this. Only monthly plans can be paused at this time. Yearly plans are already discounted based on average usage and can not be paused.Some readers
  • How do I cancel my subscription?
    We get it – there are times where you are not grading and need to take a break from EssayGrader. You can pause or cancel your plan at any time. To cancel your plan, follow these steps: Navigate to the Plans & Billing tab in Account Settings. Scroll down and select the Cancel Subscription button. Confirm your choiceSome readers

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