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Articles on:Billing & Subscription
Information on pricing, payment methods, and subscription management.

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  • How do I cancel my subscription?
    We get it - there are times where you are not grading and need to take a break from EssayGrader. You can pause or cancel your plan at any time. To cancel your plan, follow these steps: Visit the account page: https://app.essaygrader.ai/account Scroll down to the "Pause subscription" section. Click "cancel subscription".Few readers
  • What is your refund policy?
    If you are not happy with EssayGrader, we will refund the last month for monthly plans, and a pro-rated amount for any yearly plans (based on the time left on the yearly plan). No explanation needed, just email our refunds team at refunds@essaygrader.ai .Few readers
  • Can I purchase a monthly plan instead of yearly?
    We offer a significant discount on yearly plans, since grading is seasonal and there are periods when it may not be required. However, you have the flexibility to purchase a monthly plan at any time. Use the toggle above the plans (shown in the screensbot below) to view monthly pricing options. Toggle between monthly and annual plan optionsFew readers
  • How do I pause my subscription?
    We get it - there are times where you are not grading and need to take a break from EssayGrader. We've added the pause functionality to help with this. Only monthly plans can be paused at this time. Yearly plans are already discounted based on average usage. To pause your plan, follow these steps: Visit the account page: https://app.essaygrader.ai/account Scroll down to the "Pause subscription" section (shown in the screenshot below). CliFew readers
  • Why is my upgraded subscription not showing?
    If you recently upgraded your EssayGrader subscription but the changes are not reflected in your account, try the following troubleshooting steps: 1. Log Out and Log Back In Sometimes, refreshing your session can resolve the issue. Try logging out of your EssayGrader account and then logging back in to see if your upgraded subscription appears. 2. Verify Your Email Address Make sure you are signed in with the correct email address associated with your upgraded subscriptioFew readers

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