Articles on: Billing & Subscription

How do I pause my subscription?

We get it - there are times where you are not grading and need to take a break from EssayGrader. We've added the pause functionality to help with this.


Only monthly plans can be paused at this time. Yearly plans are already discounted based on average usage and can not be paused.


A paused plan retains the functionality of the free Basic subscription, but paid features will not be available. For a comparison of the feature differences between the free and paid subscription plans, please visit our pricing page at essaygrader.ai/pricing.


To pause your plan, follow these steps:


  1. Visit the account page: https://app.essaygrader.ai/account?tab=subscription
  2. Scroll down to the "Pause subscription" section (shown in the screenshot below).



  1. Click "Pause subscription" and select the length of the subscription suspension from the screen that pops up. The reactivation date will display to the right once you have chosen the pause length. You may pause up to 3 months.


  1. Click on Yes, pause subscription to complete the pause (or No, do not pause, if you have changed your mind).


If you have recently made a payment for your subscription, pausing will not trigger a refund but a prorated balance will be saved and applied toward the next payment when the pause expires or you manually reactivate the subscription.


Important!


  • At the end of the pause, which is the date that displayed on the screen when you chose the pause length, the subscription will reactivate and the monthly charge to your credit card will continue as before.


  • If you reactivate your subscription prior to the set date, the charge for the next month of service (minus any applied balance from payments before the pause) will be put through immediately.


  • If you wish to cancel your plan, you will have to reactivate the plan before changes can be made to it. As mentioned above, this will result in an immediate charge to your card, the amount of which will depend on how much of a credit was applied from the pause balance.


Updated on: 02/27/2026

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